Privacy Policy
Last Updated: June 7, 2025
TPG Ventures, LLC (doing business as “TATracker”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through your use of our website (www.tatracker.cloud), platform, and related services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information. By using our Services, you agree to the terms of this Privacy Policy and our Terms of Service.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you provide directly when registering or using the Services, such as:
-
Name
-
Email address
-
Company name
-
Job title
-
Phone number
-
Billing details
b. Account & Authentication Data
-
Login credentials
-
IP address
-
Device identifiers
c. Usage Data
-
Pages visited
-
Features used
-
Time spent on the Platform
-
Error logs and diagnostics
d. User Content
You retain ownership of the content you upload (“User Content”). We may use User Content to operate, maintain, and improve our Services in accordance with Section 6 of our Terms of Service.
e. Aggregated and Anonymized Data
We may collect and use anonymized and aggregated data for product improvement, usage analysis, industry benchmarking, and commercial research purposes. This data does not identify any individual.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To provide, maintain, and improve the Services
-
To authenticate and manage user accounts
-
To process payments and manage subscriptions
-
To communicate with you about updates, changes, or issues
-
To offer customer support
-
To comply with legal obligations and protect our legal rights
-
To prevent fraud or misuse of the Services
3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited situations:
-
With service providers: We use third-party providers (e.g., for payment processing, hosting, analytics) who access data solely to provide their services.
-
In legal proceedings: If required by law, subpoena, or government request, or to protect rights, safety, or enforce terms.
-
Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.
4. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data. However, no internet-based system is completely secure. You acknowledge and accept the inherent risks of transmitting data online.
5. Data Retention
We retain your information for as long as your account is active or as needed to:
-
Fulfill the purposes outlined in this Privacy Policy
-
Comply with legal obligations
-
Resolve disputes
-
Enforce agreements
User Content may be deleted upon account termination, subject to reasonable backup and legal retention periods.
6. Your Rights and Choices
You may have the right to:
-
Access, correct, or delete your personal data
-
Object to or restrict certain processing
-
Withdraw consent where applicable
-
Export your data (data portability)
To exercise your rights, contact us at support@tatracker.cloud. We may request verification of your identity before fulfilling your request.
7. Third-Party Links and Integrations
Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before interacting with them.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected information from a minor, please contact us.
9. International Users
Our Services are operated in the United States. If you access our Services from outside the U.S., you acknowledge and agree that your information may be transferred to and processed in the U.S., which may have data protection laws different from those in your jurisdiction.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes via email or through the Platform. Continued use of the Services constitutes your acceptance of the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact:
TPG Ventures, LLC (dba TATracker)
Email: support@tatracker.cloud
Website: www.tatracker.cloud